Our Commitment to You

 We offer three tiers of dental insurance verification to match your practice's specific needs:

• Extensive/Yearly Verification: Comprehensive benefits breakdown including  Confirmation of active status, network status, plan type,  maximum/deductible status remaining, coverage percentages by category, frequency limitations, waiting periods, 

 We offer three tiers of dental insurance verification to match your practice's specific needs:

• Extensive/Yearly Verification: Comprehensive benefits breakdown including  Confirmation of active status, network status, plan type,  maximum/deductible status remaining, coverage percentages by category, frequency limitations, waiting periods, and detailed exclusions.
• Basic Verification: Confirmation of active coverage, status of maximum/deductible remaining, and standard coverage percentages for scheduled visit.
• ASAP/Simple Verification: Quick eligibility check focusing on active status and basic coverage parameters for scheduled visit.

All verification levels include service history checks to ensure patients are eligible for scheduled procedures, helping you avoid unexpected denials and patient billing conflicts. Our verification reports are delivered 5 days before appointments, allowing your team to discuss financial obligations with patients confidently. 

 Our comprehensive dental claims submission service ensures maximum reimbursement through meticulous attention to detail. We perform daily audits of your schedule to verify all treatment information matches clinical documentation before submission. Our team expertly attaches all necessary supporting materials—including radiographs, clinic

 Our comprehensive dental claims submission service ensures maximum reimbursement through meticulous attention to detail. We perform daily audits of your schedule to verify all treatment information matches clinical documentation before submission. Our team expertly attaches all necessary supporting materials—including radiographs, clinical narratives, periodontal charts, and other documentation—formatted specifically for each insurance carrier's requirements. We process claims within one business day of treatment, allowing your clinical team adequate time to complete thorough chart notes. This strategic timing and thorough preparation significantly reduces claim rejections, speeds up payment processing, and minimizes the need for time-consuming resubmissions. 

 Our comprehensive Accounts Receivable management service actively reduces your outstanding balances through systematic tracking and resolution of both insurance and patient aging. For insurance aging, we implement a structured follow-up protocol for 30, 60, 90 + days outstanding claims with targeted interventions at 15, 30 and 45+ day in

 Our comprehensive Accounts Receivable management service actively reduces your outstanding balances through systematic tracking and resolution of both insurance and patient aging. For insurance aging, we implement a structured follow-up protocol for 30, 60, 90 + days outstanding claims with targeted interventions at 15, 30 and 45+ day intervals, identifying claim issues before they become problematic. We strategically escalate unpaid claims and document all communications to maximize collections. On the patient aging side, we provide detailed past-due reports and tactful communication strategies to address outstanding balances while maintaining positive patient relationships. Our dual approach to A/R management significantly reduces days in accounts receivable, improves cash flow predictability, and recovers revenue that might otherwise be written off, all while allowing your team to focus on patient care rather than collection activities. 

Note:   Patient aging management is available only upon your specific request. We understand the importance of your patient relationships and never interfere with patient interactions unless explicitly directed by your practice. 

 Our specialized denial and appeals management service transforms rejected claims into collected revenue through strategic intervention and expertise. When denials occur, we conduct thorough root cause analysis to identify specific issues—whether related to eligibility, coding, documentation, or payer policy interpretation. For each denie

 Our specialized denial and appeals management service transforms rejected claims into collected revenue through strategic intervention and expertise. When denials occur, we conduct thorough root cause analysis to identify specific issues—whether related to eligibility, coding, documentation, or payer policy interpretation. For each denied claim, we prepare comprehensive appeals with supporting documentation, precise reference to insurance policy language, and relevant clinical justification tailored to each carrier's specific requirements. We track all appeals systematically, following a persistent escalation protocol when necessary to reach resolution. Beyond handling individual rejections, we analyze denial patterns to implement preventive measures, reducing future denial rates through targeted improvements to your submission process. This proactive approach recovers significant revenue while preventing similar denials from recurring, maximizing your practice's insurance collections without requiring additional effort from your team. 

 Our efficient payment posting service ensures your practice management system accurately reflects all incoming payments within 48 hours of receipt in our office. We meticulously process all payment types—including insurance EFTs, paper checks, credit card payments, and patient payments—with precise allocation to the appropriate procedure

 Our efficient payment posting service ensures your practice management system accurately reflects all incoming payments within 48 hours of receipt in our office. We meticulously process all payment types—including insurance EFTs, paper checks, credit card payments, and patient payments—with precise allocation to the appropriate procedures and accounts. Each EOB and remittance advice is carefully reconciled against submitted claims, with special attention to identifying underpayments, incorrect adjustments, and bundling issues that could affect your bottom line. Our team flags discrepancies between expected and actual reimbursements, creating opportunities to challenge improper payments while maintaining clean, up-to-date financial records. This prompt and accurate posting service gives you real-time visibility into your practice's financial position, simplifies month-end reconciliation, and ensures all collections are properly documented for both accounting and future reference purposes. 

 Beyond core billing functions, we provide valuable practice enhancement services to optimize your operational efficiency and patient experience. We handle the time-consuming task of updating fee schedules in your practice management software, allowing your staff to focus on more important aspects like patient care and relationship buildi

 Beyond core billing functions, we provide valuable practice enhancement services to optimize your operational efficiency and patient experience. We handle the time-consuming task of updating fee schedules in your practice management software, allowing your staff to focus on more important aspects like patient care and relationship building. Through our consulting services, we identify and implement best practices for streamlining administrative workflows, reducing paperwork, and eliminating redundancies that can consume valuable staff time. We also offer specialized front desk and administrative team training, focusing on insurance communication strategies, financial presentation techniques, and effective patient interactions that improve case acceptance and collection rates at time of service. These supplementary services create a more cohesive patient experience while enhancing your team's confidence and effectiveness—ultimately contributing to higher productivity, increased collections, and stronger patient relationships throughout your practice.